Policies

Turnaround Time

Turnaround is 3-4 weeks, not including shipping.  Orders may ship sooner than that, but please allow the full 3-4 weeks if not. 

Shipping

All orders are shipped USPS first class (3-5 days).  Larger orders are shipped priority (1-3 days).  I have no control of the Postal Service and am not responsible for orders delayed due to USPS. It is your responsibility to track your order, if necessary.  

Rush Orders

Rush orders are accepted, but you must email me beforehand to ensure it can be done.  A rush order fee of $12 applies.  That includes an upgrade to priority shipping.  Rush orders are shipped within 5-7 business days.

Exchanges

Refunds are not accepted and exchanges for different sizes are at my discretion.    If something doesn't fit, please send me a message.  Buyer will be responsible for shipping item(s) back to me, and a new item(s) will be shipped 1-2 weeks once original is received.  International orders are final.

Cancellations

You can requst to cancel your order within 24 hours of purchase, by emailing thestitchedco@outlook.com. After 24 hours, orders will not be cancelled.